Terms of Service

Last Updated: November 11, 2026

Welcome to Wexlinn. These Terms of Service govern your access to and use of our website, including browsing our collections, reviewing product information, creating an account, and completing purchases.

By accessing or using our online store, you agree to the conditions described below.

Wexlinn is operated by Shaanxi Binruitutong Technology Co., Ltd.

Please review these terms together with our Terms of Purchase, Privacy Policy, Shipping & Delivery Policy, and Return & Refund Policy.

1. Website Access and Acceptable Use

You agree to use our website responsibly and for lawful purposes.

When placing an order, registering an account, or contacting our team, you must provide accurate and complete information.

You must not:

  • Use our website for fraudulent, misleading, or unlawful activities.

  • Attempt to access restricted systems or accounts without authorization.

  • Upload viruses, malicious software, or harmful content.

  • Interfere with website operations or other customers' shopping activities.

  • Copy, misuse, or distribute protected website materials without appropriate permission.

We reserve the right to take reasonable measures when unauthorized activity, security concerns, or misuse of our website is identified.

Such measures do not remove our obligations regarding accepted orders, valid customer claims, refunds, or consumer rights protected by applicable law.

2. Product Descriptions and Information

Wexlinn offers apparel and textile products designed for everyday wear, personal style, and practical use.

We make reasonable efforts to ensure that product listings provide useful and accurate information, including:

  • Product descriptions and photographs.

  • Available sizes and measurements.

  • Colors, patterns, and design options.

  • Fabric and material information where provided.

  • Product dimensions and relevant care instructions.

  • Available variations and product configurations.

Customers should carefully review the information provided on each product page before purchasing.

Colors may appear slightly different depending on screen settings, lighting conditions, and photography.

Minor variations do not excuse products that are defective, incorrect, or materially different from their advertised descriptions.

3. Pricing and Payment Conditions

Unless otherwise stated, all prices and shipping charges displayed on our website are in US dollars (USD).

The final checkout summary will show the applicable product prices, selected shipping method, shipping charges, and any taxes collected through checkout.

By submitting payment, you confirm that you are authorized to use the selected payment method.

We may review submitted orders to verify payment authorization, product availability, delivery eligibility, and transaction security.

If an order cannot be fulfilled because of inventory shortages, significant listing errors, unsuccessful payment authorization, suspected fraudulent activity, or another legitimate operational issue, we will contact you regarding the available resolution.

We will not increase the agreed price of an accepted order without your consent.

4. Shipping and Delivery Terms

Wexlinn currently provides delivery services to customers in the United States.

Our shipping arrangements are:

Standard Shipping

  • Cost: $5.99 USD.

  • Estimated Transit: 10–15 business days after dispatch.

Free Shipping

  • Qualification: Orders totaling $29.00 USD or more.

  • Cost: Free.

  • Estimated Transit: 10–15 business days after dispatch.

Orders generally require 1–3 business days for processing after payment confirmation.

Processing time is separate from transportation time.

Available delivery methods and final shipping charges will be presented before checkout is completed.

We may use our own facilities or third-party fulfillment partners to prepare and dispatch orders. Therefore, the shipping origin may differ from our registered company address.

Delivery estimates are not guaranteed arrival dates and may be affected by transportation conditions, carrier delays, public holidays, or other circumstances.

For additional details, please consult our Shipping & Delivery Policy.

5. Returns, Refunds, and Cancellations

Eligible purchases may be submitted for return within 90 calendar days after delivery, subject to our Return & Refund Policy.

For change-of-mind returns, clothing and textile products should generally be unworn, unused, unwashed, undamaged, and maintained in their original condition.

Original tags and packaging should be included where applicable.

Customers are responsible for return shipping expenses for preference-based returns.

If an item arrives damaged, defective, incorrect, incomplete, or materially different from its description, we will review the situation and provide an appropriate resolution without additional cost.

Where a return is required because of a verified product-related issue, we will arrange or cover the necessary return shipping.

Approved refunds are generally processed within:

  • 5–10 business days after an approved return has been received and inspected.

  • 5–10 business days after approval when a return is not required.

  • 5–10 business days after confirmation of a successful pre-dispatch cancellation.

Please obtain return authorization before sending products back.

Our registered business address is not an authorized return destination unless our customer support team has expressly approved it.

6. Intellectual Property and Website Content

Unless otherwise stated, website text, product photographs, graphics, logos, designs, layouts, and other materials are owned by or used with authorization from their respective rights holders.

You may not reproduce, modify, redistribute, or commercially exploit protected materials without appropriate permission, except where permitted by applicable law.

Product trademarks, manufacturer names, and third-party intellectual property remain the property of their respective owners.

7. External Services and Website Availability

Our online store may use third-party providers to support website hosting, checkout, payment processing, shipping, order fulfillment, analytics, and customer communication.

These providers may operate under their own terms and privacy policies.

We make reasonable efforts to maintain website availability and functionality. However, temporary interruptions may occur due to maintenance, technical problems, system updates, or circumstances beyond our reasonable control.

Temporary interruptions do not automatically remove our responsibilities concerning accepted purchases, valid complaints, or outstanding refund obligations.

8. Applicable Legal Protections

Nothing in these terms is intended to exclude, restrict, or replace any consumer rights or legal responsibilities that cannot lawfully be excluded or restricted.

Mandatory consumer protections under applicable law remain unaffected.

9. Updates to These Terms

We may revise these Terms of Service to reflect changes in our products, store operations, website functions, or applicable legal requirements.

Updated terms will be published on this page with a revised date.

Where required by law, additional notice will be provided for significant changes.

Changes will not retroactively remove rights associated with purchases already completed.

10. Contact and Company Details

For assistance concerning website access, clothing and textile products, payments, orders, shipping, returns, or refunds, please contact:

Brand: Wexlinn

Company: Shaanxi Binruitutong Technology Co., Ltd.

Email: service@wexlinn.com

Phone: +86 18091793693

Business Address:

Room G229, Room 412, Unit 2, Building 6, Phase II, Linkong Industrial Park, Konggang New City, Xixian New Area, Shaanxi Province, China.

For questions regarding an existing purchase, please provide your order number and checkout email address.