Privacy Policy

Last Updated: November 11, 2026

This Privacy Policy explains how Shaanxi Binruitutong Technology Co., Ltd., operating the online store under the name Wexlinn ("we," "us," or "our"), handles personal information collected through our website.

This includes information provided when browsing our store, purchasing apparel and textile products, creating an account, or communicating with our customer support team.

Our online store uses Shopify's e-commerce platform to support website operations, checkout, and order administration.

1. Personal Information We Collect

The information we collect depends on how you use our website.

Contact Information

This may include your name, email address, telephone number, billing address, and shipping address.

Purchase Information

We may collect order details, purchased products, transaction references, shipping records, and information concerning returns, refunds, and cancellations.

Payment-Related Information

We may receive payment confirmations and transaction details needed to manage purchases and refunds. Sensitive payment credentials are generally processed by the applicable payment service providers.

Account Information

If you create an account, we may collect login information, saved preferences, and account-related settings.

Device and Website Information

This may include IP address, browser type, device characteristics, network details, pages visited, referral information, and interactions with website features.

Customer Communications

We may retain emails, messages, photographs, and other materials you provide when asking about clothing, fabric products, sizing, orders, or after-sales support.

2. How Information Is Collected

We may obtain personal information through:

  • Details submitted during checkout or account registration.

  • Emails and other customer support communications.

  • Cookies and similar website technologies.

  • Shopify and providers involved in payment processing, shipping, fulfillment, and store operations.

  • Other lawful sources where applicable.

3. How We Use Your Information

Personal information may be used for the following purposes:

  • Operating and maintaining the Wexlinn online store.

  • Processing orders and confirming payments.

  • Preparing and delivering purchased products.

  • Sending order confirmations and tracking updates.

  • Responding to questions about product details, sizes, and fabric information.

  • Managing cancellations, returns, replacements, and refunds.

  • Maintaining customer accounts and preferences.

  • Identifying suspicious transactions and preventing fraud.

  • Reviewing website performance and improving customer experience.

  • Sending marketing communications where legally permitted.

  • Maintaining transaction records and meeting legal obligations.

We aim to use personal information only for legitimate business purposes and in accordance with applicable law.

4. Cookies and Related Technologies

Our website may use cookies, pixels, and similar technologies to remember shopping preferences, maintain shopping cart sessions, support checkout, evaluate website performance, and provide advertising services where applicable.

You can manage certain cookie preferences through your browser or available website privacy controls.

Disabling essential cookies may affect website functions, including shopping cart and checkout services.

Where applicable law requires consent for certain tracking technologies, appropriate consent controls will be provided.

5. Sharing Information with Service Providers

To provide our services, we may share relevant information with third parties, including:

  • Shopify and e-commerce platform providers.

  • Payment processors and financial service providers.

  • Shipping carriers and logistics companies.

  • Warehousing and fulfillment partners.

  • Customer support and communication providers.

  • Website analytics and technical service providers.

  • Advertising partners where applicable.

  • Fraud detection and security providers.

We share only information reasonably necessary for the relevant service.

Information may also be disclosed when required by law or when reasonably necessary to protect our customers, business, or legal interests.

6. Shopify and External Websites

Shopify provides the technology infrastructure supporting our online store.

Personal information submitted through our website may be processed by Shopify and other providers involved in checkout, payment processing, and store operations.

These providers may handle information under their own privacy policies.

Our website may also contain links to third-party websites. Once you leave our store, their privacy practices are governed by their respective policies.

7. Information Retention and Security

We retain personal information for periods reasonably necessary to process purchases, coordinate delivery, provide customer assistance, handle refunds, maintain business records, resolve disputes, and comply with legal requirements.

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

When information is no longer required, we will take appropriate steps to delete or anonymize it where applicable.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to personal information we hold.

  • Request corrections to inaccurate information.

  • Ask for deletion of eligible personal information.

  • Obtain information about certain data processing activities.

  • Exercise applicable preferences regarding marketing communications.

To submit a request, contact service@wexlinn.com.

We may need to verify your identity before handling certain requests. Some records may be retained when necessary for legal compliance, transaction documentation, fraud prevention, or dispute resolution.

You can unsubscribe from promotional emails through the instructions included in those messages. Essential communications about purchases and deliveries may still be sent.

9. Children's Privacy

Our website is intended for a general audience and is not specifically designed to collect personal information from children.

We do not knowingly collect children's personal information in violation of applicable law.

If you believe a child has submitted personal information improperly, contact service@wexlinn.com so we can review the matter.

10. International Data Transfers

Wexlinn is operated by Shaanxi Binruitutong Technology Co., Ltd., a company based in China.

Our e-commerce platform and service providers may operate in different countries. Therefore, personal information may be stored or processed outside your country of residence.

Where required by applicable law, appropriate safeguards will be applied to international data transfers.

11. Policy Updates

We may revise this Privacy Policy to reflect changes in our store operations, website features, service providers, or legal obligations.

The latest version will be published on this page with an updated revision date.

Where legally required, additional notice will be provided for significant changes.

12. Contact and Business Information

For privacy questions or requests concerning personal information, please contact:

Brand: Wexlinn

Company: Shaanxi Binruitutong Technology Co., Ltd.

Email: service@wexlinn.com

Phone: +86 18091793693

Business Address:

Room G229, Room 412, Unit 2, Building 6, Phase II, Linkong Industrial Park, Konggang New City, Xixian New Area, Shaanxi Province, China.